Which product should be avoided during a facial for clients with sensitive skin?

Exfoliants should be avoided during a facial for clients with sensitive skin due to their potential to cause irritation and exacerbate sensitivity. Exfoliants work by removing dead skin cells, which can disrupt the skin barrier and lead to redness, inflammation, and discomfort, especially in individuals with already sensitive skin conditions.

Sensitive skin typically reacts negatively to harsh treatments or products that can strip away natural oils or irritate the skin. Choosing gentler options that hydrate or soothe, such as moisturizers, hydrating serums, or mild cleansing products, is more suitable for such clients, as these options help maintain the skin's integrity without causing further irritation.