What should you do if a client has a known allergy to a product?

If a client has a known allergy to a product, the most appropriate action is to avoid using the product altogether and to consult with the client. This approach prioritizes the client's safety and well-being, as using a product that they are allergic to could lead to severe adverse reactions. By avoiding the product, you eliminate the risk of potentially causing harm.

Consulting with the client in this situation is also essential. It involves discussing alternative products that would be safe for the client to use, ensuring that their preferences and needs are respected while maintaining safety standards. This step is critical in establishing trust and open communication between the client and the professional, allowing for a thorough understanding of any other sensitivities or allergies the client may have.

Using the product on a small area or continuing with the service is not advisable because it does not adequately address the client's known allergy and poses significant health risks. Client safety must always take precedence in any cosmetological service.